Trial accounts

23 Jul. 2025
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Update on the use of AI-generated emails in trial accounts

Starting July 7, 2025, trial accounts will no longer be able to send AI-generated emails. However, users will still have full access to the email editor and will be able to:

  • Use AI tools to generate email content.

  • Preview that content within the editor.

  • Adjust and edit the generated content before sending.

 

To send AI-generated emails, users will need to upgrade to a paid plan.

 

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What features does this update affect?

  • Campaign that includes AI-generated content.

  • Automations that contain AI-generated emails within the flow.

What will a trial user experience?

If a user attempts to send an AI-generated email from a trial account:

  • They will see a clear notification within the platform indicating that this feature is only available on upgraded accounts.

  • The message will include a simple explanation of the restriction and the steps needed to upgrade and enable sending.

 

If you have any questions about this update, feel free to reach out to our support team.

What is Wild Mail?

Wild Mail is ActiveCampaign for European companies with extra benefits:

  • We are Europe-based serving European companies

  • Premium & localised support in less than 1h

  • First-class ActiveCampaign consulting

  • Free ActiveCampaign Academy

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